Business sector ‘rapidly shifting’ towards use of artificial intelligence

The business sector has “rapidly shifted” towards using artificial intelligence, says Sky News Business Reporter Edward Boyd.

Mr Boyd says it is shifting towards the use of AI to do things like “improve productivity, reduce cost and automate procedures”.

“AI-powered tools are also popping up everywhere, including on your phone with things like chatbots and graphic design apps,” Mr Boyd said.

Qualtrics CEO Zig Serafin joined Mr Boyd to discuss the human side of artificial intelligence.

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